My approach

Communication between the teams French- and German-speaking

activ listening

knowing the historical background is the shortest way to the solution

analysing the past, understanding the present, creating the future 

BEFORE

Information, Clarification, Contractualisation

Specifications
Validation tests
Process stabilisation

DURING

Project management to coordinate the teams.
Ensure information sharing.

Achievement of technical results, deadlines and costs.

AFTER

Interface
between
maintenance teams
and
after-sales
service technicians