My approach
Communication between the teams French- and German-speaking
activ listening
knowing the historical background is the shortest way to the solution
analysing the past, understanding the present, creating the future
BEFORE
Information, Clarification, Contractualisation
Specifications
Validation tests
Process stabilisation
Specifications
Validation tests
Process stabilisation
DURING
Project management to coordinate the teams.
Ensure information sharing.
Achievement of technical results, deadlines and costs.
Ensure information sharing.
Achievement of technical results, deadlines and costs.
AFTER
Interface
between
maintenance teams
and
after-sales
service technicians
between
maintenance teams
and
after-sales
service technicians